Incident Description:   The caller is reporting all of her household furniture which was purchased in 2005. She didn't have any problems with the cherry wood and marble furniture until about the second week of April 2014 when the marble broke from the wood and fell to the ground. She contacted her retailer, was advised that there was no longer a warranty because it was for one year only. They did however send someone to inspect the furniture and found that marble was cracking in all 13 pieces of this...

Incident Description:   I purchased a couch, twin bed with boxed and spring mattress for my daughter at Ashley Home Furniture Store, located in Blackwood, New Jersey. I financed this furniture in my name; by filling out an in store electronic application. My daughter then found out that her furniture was infested with Bed Bugs. We contacted the company and filed reports the following agencies FTC. CPA and BBB. Nothing was resolved with either agency. The company wanted to replace the furniture; but that was...

Incident Description:   The purpose of this email is to advise you of a very serious condition for which I have become acquainted with as to violations of the US consumer product safety commission rules and regulations and I would kindly ask that you investigate the injury that I am giving the facts in the paragraphs below. Occupational Safety and Health Services Inc. [REDACTED] [REDACTED] [REDACTED] [REDACTED] Injured: [REDACTED] Date of Purchase: 8/18/13 Date of Injury: 9/26/13 Sales Order No.:...

Incident Description:   As part of investigations related to the PMC Groundwater Superfund Site, a HAPSITE investigation was conducted by [REDACTED] on behalf of USEPA in a condominium located at the site. This condo had persistent concentrations of TCE above screening levels, despite EPA installing an SSD system. An extensive HAPSITE survey determined that the source of the TCE was a set of bedroom furniture.

Incident Description:   My husband and I bought 2 Lane furniture, Billings rocker recliners from SAMs Club on December 21, 2012, in Elizabethtown, KY. They are very nice and pretty recliners, but they have a very dangerous flaw. The center of gravity on these chairs are so far back to the base, that if you want to fully recline, your rear end has to be all the way against the the very back of the bottom cushion in order to stay fully reclined. I feel unstable when I fully recline, but my husband is much larger...

Business Comments:  Lane can confirm that the Billings rocker recliner is a Lane product. At this time, Lane has no other complaints or history of this recliner tipping backwards. We researched the complaint and the recliner has passed all testing on tipping established by Sam's Club. In addition, Lane has no record of consumer contacting Lane.

Incident Description:   Moving Furniture and the wheel hub broke. No injuries.

Business Comments:  Thank you for bringing this issue to our attention. We are interested in speaking with you to discuss your concern. We would like to assure consumers that all Cosco Home & Office products meet or exceed all mandatory and voluntary safety standards. Cosco Home & Office recommends that all consumers with questions or concerns contact us directly by emailing support@cosco.zendesk.com or call our Consumer Hotline at (800) 628-8321.

Incident Description:   The seams on the mattress popped a loose and caused the mattress to pop up on the first mattress. The second mattress did the same on the top and bottom of the mattress while I was sleeping causing me to be thrown to the floor.

Incident Description:   On 9/25/14 the consumer purchased the product and when she took the product out of the packaging box she noticed a strong vinyl odor coming from the product. She states the odor became worse when it was inflated. After the consumer pumped the air bed she put it near the window so the odor could air out. She states the bed was near the window for approximately 8 hrs. The consumer states the next morning on 9/26/14 the product still had the strong vinyl odor. The consumer states the odor...

Business Comments:  The Coleman Company, Inc. encourages consumers with any concerns or questions about our products to contact us directly by calling 1-800-835-3278 or emailing consumerservice@coleman.com. Information from consumers allows us to continually monitor our products’ performance. We appreciate receiving information from consumers and try to achieve consumer satisfaction.

Incident Description:   We have a Glider Rocker by LaJobi. It was purchased in August of 2012 from WalMart. It came also with a footrest that matches the chair. Last week, my 4 year old was rocking in it and yelled, " my arm's stuck, help!" My husband looked and noticed the base and the arm of the chair had separated. Now, we've only used this while I was nursing, rocking a baby or my toddler would sit in it. My toddler had his arm lightly wedged in the resulting space. I don't understand how the arm would...

Incident Description:   (07/01/2014) The consumer stated that the product was used on his child's bed. He came into the bedroom the next morning and the product was deflated. The seams spring leaks in various places. The consumer contacted the manufacturer who sent replacements. The consumer stated that he had the same issue with all of the replacements.